Overrides
Recognize when an override is the right tool vs.
4 lessons.
Read in order, or jump to what you need.
When you need an override
By the end of this lesson, you will be able to distinguish overrides from manual actions and schedule edits and identify the three scenarios where override is the right tool.
Force-on, force-off, expiry, reason
By the end of this lesson, you will be able to configure force-on and force-off overrides with appropriate expiry and reason fields and verify the override is active.
Managing active overrides
By the end of this lesson, you will be able to list active overrides, cancel one early when the situation resolves, and interpret relative expiry displays correctly.
Max override duration: the per-resource cap
By the end of this lesson, you will be able to configure the per-resource Max Override Duration cap and explain why it prevents the most common operational hazard.