Concrete-or-abstain
Concrete-or-abstain is the principle that a recommendation either names a specific action with a saving priced from real data, or says nothing. ZopNight shows savings as unknown, or skips the finding, rather than guessing a discount, an uptime figure or a target size. Why it matters: Trust in savings figures disappears the first time one turns out to be made up.
Read the term in context.
Each row is a lesson that uses this term. The lesson where it first appears is the canonical definition.