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Glossary term

Triage SLA

The time a team agrees to take before somebody looks at a new alert.

1 lesson reference ← Back to glossary
Where it appears

Read the term in context.

Each row is a lesson that uses this term. The lesson where it first appears is the canonical definition.

T4 / M4.5 / L1 The first 15 minutes

Start with the bill.

Foundations takes about five hours. The first lesson is nine minutes.

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5h median time to finish Foundations
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Multi-cloud automation· Production-ready in 30 min· SOC 2 · ISO 27001· 20–60% off the bill, first month· 4 platforms · 1 console· Multi-cloud automation· Production-ready in 30 min· SOC 2 · ISO 27001· 20–60% off the bill, first month· 4 platforms · 1 console·